MSA offers expert service solutions to protect your Fall Protection investment. Service is performed by factory-trained and factory-certified technicians in accordance with MSA factory procedures. You can be confident that your product will be serviced to original factory specifications using genuine MSA replacement parts and processes. Full manufacturer’s warranty service and support is provided. To return a product for service at an MSA service center, please call Customer Service at 1-800-672-2222. Please have the information in the link below ready when calling. Note: All used items being returned for service must be cleaned, sanitized and/or decontaminated as necessary to minimize the possibility of MSA employee exposure to health hazards in handling such material. All applicable laws and regulations shall apply. MSA reserves the right to return unsanitary items unrepaired. 4330 New West Dr. 8047 185th Street 100 Westmore Drive Unit 23 12134-154 St. NWFall Protection Equipment Service
How to Request Service
Warranty Information
MSA Factory Service Centers
Houston, TX
Pasadena, TX 77507
Phone: 832-261-6190Chicago, IL
Tinley Park, IL 60487
Phone: 708-468-8500Toronto, ON
Etobicoke, Ontario M9V 5C3
Phone: 1-416-620-4225Edmonton, AB
Edmonton, AB T5V 1J2
Phone: 1-780-483-0988Technical Support Contacts